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Single Point of Contact

Single Point of Contact

Many letting agencies simply act as a broking service that matches tenants to property. However, we are acutely aware that there is far more to successful lets than this alone. Indeed, nationally, about 25% of initially agreed tenancies fail to prove satisfactory for one reason or another.

Your prospective tenant may lose their job, or get a promotion. They might decide to get married or divorced; they might inherit or win a fortune, or their business may be experiencing difficulties. They could even die!

Whilst these types of issues are generally unavoidable and naturally have a profound effect on people’s decision to move, the main problem concerns timing. The sooner the letting specialist can conclude a let, the smaller the opportunity for the tenant to withdraw.

We go to great lengths to help you secure the right tenant, so our letting consultant will be familiar with your circumstances, plans and objectives. He or she will usually be the same person who negotiates for you, who draws up the lease, takes the inventory, and will be thoroughly involved in any linked transactions. This is why we do not have a separate “progression“department. We find our clients appreciate the level of personal dedication and accountability provided by a single point of contact, which in turn leads to understanding, trust, and a speedy conclusion. 

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